Don’t worry if the welcome email link has expired. You can receive a new password set-up link by clicking the “Forgot password?” button. A pop-up box will appear, enter your email address associated with your account. If you forgot your password repeat the same steps. A password recovery email will be sent to your email address. In the email, click on “Reset Password” button. ONEder Academy will redirect you to the Reset Password Page. Enter and confirm your new password.
To download the Teacher Guide, Student Workbook, and Certificate of Completion for each of the courses navigate to the “My Courses” tab.
Once in “My Courses” tab click on one of the courses.
In the course homepage, click on the “Content” tab.
In the “Content” tab, click on the files in order to save or print them.
If you want to preview the online content of a course, click on either an assessment, unit, or lesson below the course outline (on the left side of the “Content” tab). Once you click on an assessment, unit, or lesson it will highlight blue and then click the “Preview” button on the right upper corner. The course preview will open in a new web browser tab. The course preview will be identical to the student’s view when they begin the assigned course.
You can navigate through the course and complete the questions as a student would. Don’t worry, the course is in preview mode, therefore, no data will be tracked.
To assign courses to your students, click on the “My Students” tab.
On the left side of the “My Students” homepage, select the student you would like to assign a course to. The student’s name will highlight in blue.
Click the “+ Assign New Course” button in order to assign courses to the student.
Select the courses that you would like to assign and click the “Assign” button.
You can restart a course that was completed or abort a course that is in progress. When restarting or aborting a course, student’s progress, answers, grades, and teachers’ feedback will be deleted without a possibility to recover the data. Please use this option with caution.
In order to restart a completed course, go to “My Students”, then on the left side of “My Students” page, select the student. The student’s name will highlight in blue. Hover over the row that represents the course that you would like to restart and click on the three dots menu on the right side of the row. Click on the “Restart Course” option.
In order to abort a course that is in process, go to “My Students”, then on the left side of “My Students” page, select the student. The student’s name will highlight in blue. Hover over the row that represents the course that you would like to abort and click on the three dots menu on the right side of the row. Click on the “Abort Run” option.
How students get their username and password
Students can begin their courses by signing in to the Student Experience Website, which is https://academy.oneder.com/student/ or by clicking the “Student Sign In” button on the Teacher Website home page.
Student Experience Website:
Student login located on the Teacher Website:
How students get their username and password
You provide each student that doesn’t have an email address associated with their account in ONEder Academy with their username and initial password. Student can’t log in? Call us at (646) 278-9959, e-mail us at firstname.lastname@example.org, or chat with us.
Once students have signed in, they should click the “User Icon” button at the top right corner of the application in order to update their personal info and create their personal password.
Students that have an email address associated with their account will receive a welcome email with their username and a link to set their own personal password. Please ask the students to follow the direction how to set ONEder Academy password, in the welcome email and note that the link to set the password, expires within 24 hours.
Helping students with their password
Don’t worry, if the welcome email link has expired. Students that have an email address associated with their ONEder Academy account can receive a “Reset Password” link by clicking the “Forgot password?” button in the Student Website homepage. A pop-up box will appear asking the students to enter their email address (associated with their account). If students forgot their password, they should repeat the same steps. A password recovery email will be sent to the student’s email address. In the email, students should click on the “Reset Password” button. ONEder Academy will redirect the students to the “Reset Password” page. Students should enter and confirm their new password.
Signing out from the Student’s Website
Students should click the “Sign Out” button in order to sign out from the Student Website.
How to start a course, resume a course, or review a completed course?
You should guide the students to click on the course title in order to start a course, resume a course, or review a completed course.
How to navigate within a course
Students will navigate through the course by using the navigation arrows at the bottom of the screen.
How can students track their progress
In the Student Experience Website, students can track their own learning path, determine what activities they need to complete, view grades, and review feedback from their teachers in real-time by checking out their “Recent Activity” or navigating to the “Activity” tab.
Students can choose accommodations such as: Zoom, Read Aloud, and Text Highlighting while learning. Students can also translate words, sentences or paragraphs into a language of their choosing.
Students can control the read-aloud accommodation by using the arrows on the lower-left corner of the screen.
In order to use the translation, students should first choose the language they would like to translate to.
Then students should mark the word, sentence, and paragraph that they would like to translate and click the “Translate” button.
The Data Tracking function allows you to track a student’s progress toward achieving both academic and functional goals. This chapter takes you through the process of tracking functional goals, which you can begin by selection Functional from the Home screen.
Next, select the student you will work within this session, make sure the goals you want to track are checked (and the ones you don’t are unchecked), and tap the TRACK button.
The student can begin the lesson once tracking has begun, while you observe and log the results. The following example includes (from top to bottom) panels to track frequency, duration, and correct/incorrect functional goals.
Once you’ve finished recording your results, you can either tap the STOP button to finish tracking and upload the data to your teacher dashboard, or you can tap the button to reset all the counters and purge the results you’ve already tracked.
Note: You can choose to stop tracking an individual goal at any time without interrupting the tracking of other goals by clicking on the three vertical dots in the upper right corner of a goal and selecting Finish Tracking This.
If you keep getting error messages when trying to upload a video, audio, or image file to your My Media folder in ONEder, the two most likely reasons are:
- The file you’re trying to upload is too large.
ONEder limits the size of media files you can upload to your media library as follows: 500 MB for a single video, 100 MB for a single audio, and 5 MB for a single image. If the file you’re trying to upload exceeds these limits, try breaking it down into smaller audios/videos, or use a smaller resolution for an image.
- You’ve hit your storage limit in My Media.
Each ONEder user has a limit of 1 GB of storage in their My Media folder, and you won’t be able to add more files beyond that limit once it’s been reached. For this reason, you should only place reusable media (that you will use in multiple lessons) in My Media. You should delete any media that is lesson-specific, and instead place it in Lesson Media where it won’t count toward your My Media storage limit.
If you’ve made changes in the ONEder Editor or ONEder Admin Portal and the Save button appears faded and unclickable, the most likely reason is that there’s a required field somewhere on the page that you didn’t fill out. Scan the entire page, and make sure that you’ve filled out any fields that have a star next to them.
If you’ve done that and still can’t click on the Save button, then look and see if your cursor is still in any of the fields that you have already filled out. If it is, try “clicking out” of the field by clicking on some blank space on the page, and many times this will light up the Save button and allow you to confirm your changes.
There are several possible culprits if you’ve made changes in the ONEder Editor that haven’t yet been reflected in the ONEder Player:
- Make sure you’ve assigned the lesson to the appropriate students.
You can check this by opening a lesson and clicking on the Students tab. If any students who should be able to see this lesson are missing, click on the + button in the lower right corner of the screen, then select Add Students or Add Classes, and make sure all of the applicable students or classes are checked, then click OK.
- Make sure the new or updated lessons have been published to the assigned students.
Even after you’re made changes and saved them, the updated lesson needs to be published again before the changes will appear in the ONEder Player. Open a lesson you’ve created or made changes to, and click the Publish button in the upper right corner of the screen.
- Make sure the device running the ONEder Player has a working internet connection.
If the device you’ve installed the ONEder Player on is in an area with poor WiFi coverage, or has no internet connection at all, it won’t be able to download new or updated lessons. The process for connecting to a WiFi network differs on each device, but if you’re unable to browse to any websites on the device running the ONEder Player, that probably means you don’t have a good internet connection.
Sometimes this can be fixed by simply rebooting the device, but more frequently you’ll need to move to an area with better WiFi coverage or connect to a different WiFi network entirely.
- Update the ONEder Player app.
Sometimes, usually due to internet connectivity issues, the ONEder Player doesn’t automatically download updates when you first log in like it’s supposed to. In such a case, you can manually update the ONEder Player by selecting the update button to the left of the clock in the upper right corner of the screen. The button may not be visible if the Player hasn’t “seen” that there are updates available, but you can click on it regardless. If you click on the update button and you have a good internet connection, it will download any new updates waiting for it on the ONEder server.
- Make sure you have enough free space on your device.
The ONEder Player needs somewhere to store the lessons it downloads, and if it doesn’t have enough space to do that, it can’t download new or updated lessons. We recommend having at least 200 MB of free space on your device where you can store ONEder lessons and other data, so if you have less than that, free up some space on your device’s storage and try again.
- Reinstall the ONEder Player app.
If you’ve tried all of the previous steps and the updates still aren’t appearing, you may need to completely remove and reinstall the ONEder Player. Make sure you remove the app first because this will also clear out any corrupted data that may have been preventing you from downloading updates. This way you have a clean slate for the app to work with when you reinstall it.
- Call ONEder Customer Support.
If you’ve gone through all of the above steps and still aren’t able to get updates to appear in the ONEder Player, call ONEder Customer Support at 646-278-9959 x3 so we can identify and fix the core issue causing the problem.
If you are an individual who is using the Teacher Edition of ONEder, you can add up to 10 students by going to the Students tab and click on the “+ New” button.
If you are using ONEder as part of a District account, your district or school admin will need to assign you the students. If you don’t have an admin account, reach out to your district or school admin, and let them know you need to have these students assigned to you.
If you do have an admin account, the steps to assigning teachers to students are as follows:
Log into app.oneder.com with your admin account credentials, browse to the Schools page, and select the school containing the student accounts in question.
- Click on Students, then click on a student who needs additional staff members assigned to them.
- Just below the Name, Email, and Username fields is a drop-down menu you can use to select the student’s Primary Teacher.
- Once you’ve selected a Primary Teacher, you can then click on the Team Members field to add any additional staff who will be working with the student.
Once you’ve added all the necessary team members, click Save in the upper right corner of the screen.
If you ever forget your password, didn’t create one when your ONEder account was created, or even if you just need to change it for any other reason, the process to do so is very simple:
1) Open your browser and go to app.oneder.com.
2) Under the Log In button you will see a statement saying “Forgot your username or password?” Click on the word “password.”
3) A window with a text box will appear. Enter your ONEder username, or the email address associated with your ONEder account, and click Send.
4) A new window will appear telling you that a password reset email has been sent to the email address associated with your ONEder account.
For security reasons, the link inside this email is only valid for 24 hours, but you can always start this process over if you haven’t had a chance to set your new password within that time frame.
If the password reset email hasn’t arrived in your inbox within 15 minutes, please call ONEder Customer Support at 646-278-9959 x3 and verify that the username and email address associated with your account are correct.